FAQs

What is CBD?

CBD is short for cannabidiol, it is one of many cannabinoids or molecules found in the hemp and the marijuana plants. Unlike tetrahydrocannabinol (THC), CBD is non-psychoactive, meaning it doesn’t have a strong effect on cognitive brain activity and doesn’t cause the “high” associated with marijuana. CBD specifically comes from the flowers and leaves of the hemp plant. (Not to be confused with oil that comes from hemp seeds, which contain no cannabinoids.) CBD and THC are two of the most common cannabinoids in the plant out of the hundreds of other cannabinoids.

Where does CBD come from?

CBD can be extracted from the hemp or the marijuana plants. The CBD used in our products is extracted from the industrial hemp plant, which naturally contains high levels of CBD and very low levels of the psychoactive THC.

We use a broad spectrum CBD in our products which comes from extracting the oil from the whole hemp plant (stock and leaves), then it goes through a refinement process to remove all THC compounds.

What does CBD do?

The human body has a vast network of receptors, called the endocannabinoid system, which helps us maintain overall wellness and keep many of our physical processes moving in the right direction. CBD is meant to help this system function with higher efficiency, helping the body in its efforts to keep us in good health.

Can CBD help with my anxiety?

CBD has not been approved by the FDA (Food and Drug Administration) to treat or cure anxiety.

Our co-founder Gary was introduced to broad spectrum CBD to help alleviate symptoms of anxiety, this is one of the many reasons we created Topikal. His results do not reflect the results everyone may receive due to the many differences from person to person. We ensure our products contain 0% THC to avoid potential negative effects toward anxiety.

How does CBD work?

Our brains and bodies have specific receptors designed to accept cannabinoids, known as CB1 and CB2. These receptors are responsible for the assimilation of cannabinoid molecules into your system, resulting in the immune responses correlated with CBD consumption.

Will CBD show up on my drug test?

This really depends on what type of CBD you are using. We use a broad spectrum CBD in our products which means they contain 0% THC, but we caution customers that any consumption of CBD products may show up on a drug test.

Where are Topikal stores located?

Topikal products are carried in stores nationwide, but Topikal stores originated in Southern California. Currently Topikal stores are located in Tarzana, West Hollywood, Larchmont Village, Malibu, and East Hollywood.

Do you ship out of state?

Yes, we ship to all 50 states. All orders above $75 receive free shipping!

Can I give Topikal CBD to my pets?

We are currently in the process of formulating a pet line, at the moment we do not suggest giving our human line of CBD products to pets.

How can I sell Topikal products at my store?

To place a wholesale order of Topikal products please see wholesale orders. Once we have reviewed your information you will receive an email from one of our team members that will include a wholesale order form and all supporting information.

Do you ship outside the United States?

The effects of CBD can vary person to person. Many of our customers use CBD to promote better sleep but CBD has not been approved by the FDA(Food and Drug Administration) to help with sleep.

What is the most effective way to use CBD?

This varies person to person depending on the condition you are using CBD for. If you are seeking relief for a more localized condition you may want to apply our Pain Cream or Emu Salve on the affected area. If you are seeking full body relief, the most common way to apply CBD is by sublingual oil

What shipping methods do you offer?

We offer standard and expedited shipping through USPS.

Can I modify my order after it has been placed?

If you’ve placed an order and would like to modify the items or shipping address, please call our Customer Care team at +1 (747) 477-3904. If the order has not shipped, we can modify the order to your liking. If the order has shipped, you will then need to follow the return/exchange process.

How do I know how much CBD to take?

Our bodies are very similar but very different at the same time. When deciding on the amount of CBD to take we recommend starting slow and building up to a level that you are comfortable with and are finding relief. Overdoing CBD may cause drowsiness and in some cases an upset stomach/diarrhea.

Do you ship outside the United States?

The effects of CBD can vary person to person. Many of our customers use CBD to promote better sleep but CBD has not been approved by the FDA(Food and Drug Administration) to help with sleep.

What type of CBD is in your products?

We use the highest quality broad spectrum CBD in our products. Broad spectrum CBD is a whole plant extract excluding THC. This means all of the cannabinoids are present with 0% THC.

Will using your products get me high?

We use a broad spectrum CBD in our products which means they contain 0% of the psychoactive THC, but we caution customers that any consumption of full plant CBD products may cause psychoactive effects.

What are the benefits of creating a Topikal online account?

By creating an Topikal you sign up for our rewards program! Topical rewards lets you collect points every time you place and order and by using the features on our site (ex. signing up, leaving a review). These points can later be converted into spending cash or discounts on future orders.

Every dollar spent on our site earns you 1 point, and every 25 points converts to $1 to spend on any product on our site!

Im having trouble logging into my Topikal online account

If you’ve having trouble logging into your Topikal account, please submit a ticket here and a customer service representative will contact you within 1 business day or sooner!

Are your products lab tested?

All of our products go through two separate lab tests, one in house and one in a third party testing laboratory. We test to make sure Topikal products are of the highest quality, free of heavy metals and harsh pesticides. Each batch is tested to confirm the correct amount of CBD per product and to ensure 0% THC content.

Can CBD help with my pain?

CBD has not been approved by the FDA(Food and Drug Administration) help pain.

Our co-founder Greg was introduced to CBD to help alleviate inflammations and pains caused by rheumatoid arthritis, this is one of the many reasons we created Topikal. Nevertheless, results will vary person to person.